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Buitrago Cigars logo

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Shipping Policy

Shipping Policy.

Return Policy

Returns PolicyYou may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, or damaged only.).You sh

Privacy Policy

This privacy policy (“Policy”) describes how Buitrago Cigars in Florida (“Company,” “we,” and “our”) processes, collects, uses and shares personal data when using this website https://www.buitragocigars.com (the “Website”). Please read the following

Age Verification

**Age Verification Policy**. At Buitrago Cigars and Buitrago Vape Shop, we are committed to ensuring that our products are only sold to individuals of legal age. Our age verification policy is in place to protect the well-being of our customers and t

Refund Policy

**Refund Policy**. At Buitrago Cigars and Buitrago Vape Shop, we strive to provide you with the best possible shopping experience. We understand that occasionally, issues may arise with your order. If you receive your order and find that items are mi

Payment Methods

**Payment Policy**. At Buitrago Vape Shop, we offer a variety of convenient payment options to ensure a seamless shopping experience. Please review our payment policy for more details on the accepted methods and important considerations. **Accepted P

Discounts or Coupons

**Discounts and Coupons Policy**. At Buitrago Cigars and Buitrago Vape Shop, we love to reward our valued customers with special offers, discounts, and coupons to enhance your shopping experience. To ensure you stay informed about our latest deals an

Hours of Operations

**Hours of Operation**. At Buitrago, we value your business and are committed to providing you with exceptional service during our regular hours of operation. Please take note of our operating hours to ensure that your shopping experience with us goe

Shipping International

**Shipping Information - International Orders**. Thank you for considering Buitrago for your vaping needs. We appreciate your interest in our products. However, we would like to inform you that, at this time, we only offer shipping services within th

Missing an item from my order

**Missing Item from Your Order Policy**. We appreciate your recent order with us at Buitrago. Your satisfaction is important to us, and we want to ensure that you receive your order correctly. If, however, you find that an item or items are missing f

Shipping to Arizona

**Shipping Notice for Arizona Customers**. Dear valued customers in Arizona,. We regret to inform you that we are currently experiencing challenges with shipping our products to Arizona. We understand how disappointing this may be, and we want to ass

Order not shipped

**Order Not Shipped or Order Delayed**. Dear valued customer,. We sincerely appreciate your business and thank you for choosing us for your vaping needs. We understand the importance of timely deliveries, and we want to address any concerns you may h

Pact Act Vape Mail Policy

**PACT Act Compliant Vape Shipping**. Dear valued customers,. We want to inform you about important changes in the vaping industry due to the PACT (Prevent All Cigarette Trafficking) Act. This federal law has implications for the shipping of vaping p

USPS Ground Advantage

Packages in 2–5 Business Days1. USPS Ground Advantage™ service is an affordable and reliable way to send packages inside the U.S. Ship to all 50 states, U.S. military bases, territories, possessions, and Freely Associated States. Primary option for s

Forgot Password

Please click here to reset your password. https://www.buitragocigars.com/login.php?action=reset_password">https://www.buitragocigars.com/login.php?action=reset_password. Please make sure to check your spam folder. Thank you.