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Buitrago Cigars

Buitrago Cigars is your premier destination for all things cigars, We are here to help you, and we have created a help center to answer most questions

Buitrago Cigars Help Center

Shipping Policy&#xA0;<ul style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px;"><li dir="ltr" style="font-size: 16px;"><pre style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">We are not accepting returns on any merchandise due to Covid-19 (Temporary to ensure our safety and yours)</pre></li><li dir="ltr" style="font-size: 16px;"><pre dir="ltr" style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">Free shipping applies to orders of $199 or more. Wholesale orders do not qualify for free shipping at $199 (Please refer to the wholesale section for further details.)</pre></li><li dir="ltr" style="font-size: 16px;"><pre dir="ltr" style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">Shipping prices are displayed at view cart page or during checkout.</pre></li><li dir="ltr" style="font-size: 16px;"><pre dir="ltr" style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">You will receive a tracking number via email once order is shipped.</pre></li><li dir="ltr" style="font-size: 16px;"><pre dir="ltr" style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">Please allow 48-72 hours for processing and verification.</pre></li><li dir="ltr" style="font-size: 16px;"><pre dir="ltr" style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">Age will be verified upon delivery by carrier.</pre></li><li dir="ltr" style="font-size: 16px;"><pre dir="ltr" style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">Driver license or proof of legal age must be provided upon delivery.</pre></li><li dir="ltr" style="font-size: 16px;"><pre dir="ltr" style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">Estimated times of arrival start once the order is shipped and picked up by carrier.</pre></li><li dir="ltr" style="font-size: 16px;"><pre dir="ltr" style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">We ship via UPS Ground and USPS Priority Mail.</pre></li><li dir="ltr" style="font-size: 16px;"><pre dir="ltr" style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">Orders to PO BOX will be shipped via USPS Priority Mail.</pre></li><li dir="ltr" style="font-size: 16px;"><pre dir="ltr" style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">Orders that qualify for free shipping will be shipped via UPS Ground.</pre></li><li dir="ltr" style="font-size: 16px;"><pre dir="ltr" style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">Orders to Hawaii, Puerto Rico, Alaska and Guam will be shipped via USPS Priority Mail.</pre></li><li dir="ltr" style="font-size: 16px;"><pre dir="ltr" style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">Please be aware we can only ship lighters via UPS Ground and they will not be gas filled the client is responsible for filling them with proper lighter gas .</pre></li><li dir="ltr" style="font-size: 16px;"><pre dir="ltr" style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">We do not ship to Montana.</pre></li><li dir="ltr" style="font-size: 16px;"><pre dir="ltr" style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">All humidor orders will be shipped via UPS Ground.</pre></li><li dir="ltr" style="font-size: 16px;"><pre dir="ltr" style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">Shipping upgrades are only available for phone orders.</pre></li><li style="font-size: 16px;"><pre style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">We ship to APO/FPO via USPS Priority Mail.</pre></li><li style="font-size: 16px;"><pre style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">Some orders may require signature upon delivery.</pre></li><li style="font-size: 16px;"><pre style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">Due to rising cost of shipping materials and COVID-19 sanitizing procedures we are force to&#xA0;incorporate a small handling fee of $1.99 which will be applied to all orders regardless of size.</pre></li><li style="font-size: 16px;"><pre style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">All Little Cigars and Filtered Cigars will be ship via USPS Priority Mail Only</pre></li><li style="font-size: 16px;"><pre style="color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; margin: 8px;">Orders into California will require Adult Signature Require</pre></li></ul>

Shipping Policy

Returns PolicyYou may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, or damaged only.).You sh

Returns Policy You may return most new, unopened items within 15 days of delivery for a full refund. We&apos;ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, or damaged only.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, please <a href="%3Ca%20data-fr-linked=">https://track.shipstation.com/f/r/e/Bvq89MqBvfSNqxivTvHk3w%3D%3D</a>&quot; target=&quot;_blank&quot; data-mce-href=&quot;<a data-fr-linked="true" href="https://track.shipstation.com/f/r/e/Bvq89MqBvfSNqxivTvHk3w%3D%3D">https://track.shipstation.com/f/r/e/Bvq89MqBvfSNqxivTvHk3w%3D%3D</a>&quot;&gt;Click Here to start the return process.

Return Policy

This privacy policy (“Policy”) describes how Buitrago Cigars in Florida (“Company,” “we,” and “our”) processes, collects, uses and shares personal data when using this website https://www.buitragocigars.com (the “Website”). Please read the following

<h3 id="isPasted" style="font-size: 1.17em; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif;">Privacy Policy</h3>This privacy policy (&#x201C;Policy&#x201D;) describes how Buitrago Cigars in Florida (&#x201C;Company,&#x201D; &#x201C;we,&#x201D; and &#x201C;our&#x201D;) processes, collects, uses and shares personal data when using this website <a data-fr-linked="true" href="https://www.buitragocigars.com">https://www.buitragocigars.com</a> (the &#x201C;Website&#x201D;). Please read the following information carefully to understand our practices regarding your personal data and how we will process data.Purposes of ProcessingWhat is personal data? We collect information about you in a range of forms, including personal data. As used in this Policy, &#x201C;personal data&#x201D; is as defined in the General Data Protection Regulation, this includes any information which, either alone or in combination with other information we process about you, identifies you as an individual, including, for example, your name, postal address, email address and telephone number.Why do we need your personal data? We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data in order to provide you with access to the website. If you registered with us, you will have been asked to tick to agree to provide this information in order to access our services, purchase our products, or view our content. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time. If you do not agree to our use of your personal data in line with this Policy, please do not use our website.Collecting Your Personal DataWe collect information about you in the following ways: Information You Give Us.&#xA0;This includes:<ul style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px;" type="disc"><li style="font-size: 16px;">the personal data you provide when you register to use our website, including your name, postal address, email address, telephone number, username, password and demographic information (such as your gender);</li><li style="font-size: 16px;">the personal data that may be contained in any video, comment or other submission you upload or post to the website;</li><li style="font-size: 16px;">the personal data you provide in connection with our rewards program and other promotions we run on the website;</li><li style="font-size: 16px;">the personal data you provide when you report a problem with our website or when we provide you with customer support;</li><li style="font-size: 16px;">the personal data you provide when you make a purchase thorough our website; and</li><li style="font-size: 16px;">the personal data you provide when you correspond with us by phone, email or otherwise.</li></ul>Information from Social Networking Websites. Our website includes interfaces that allow you to connect with social networking sites (each a &#x201C;SNS&#x201D;). If you connect to a SNS through our website, you authorize us to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS. We will access, use and store that information in accordance with this Policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.Information Automatically Collected. We automatically log information about you and your computer or mobile device when you access our website. For example, when visiting our website, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our website, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our website. We collect this information about you using cookies.Automated Decision Making and Profiling. We do not use your personal data for the purposes of automated decision-making. However, we may do so in order to fulfill obligations imposed by law, in which case we will inform you of any such processing and provide you with an opportunity to object.

Privacy Policy

**Age Verification Policy**. At Buitrago Cigars and Buitrago Vape Shop, we are committed to ensuring that our products are only sold to individuals of legal age. Our age verification policy is in place to protect the well-being of our customers and t

<ul id="isPasted" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px;"><li>**Age Verification Policy** At Buitrago Cigars and Buitrago Vape Shop, we are committed to ensuring that our products are only sold to individuals of legal age. Our age verification policy is in place to protect the well-being of our customers and to comply with applicable regulations. **Age Requirement: 21 and Over** To purchase products from Buitrago Vape Shop, you must be 21 years of age or older. We take this requirement seriously and have implemented a thorough age verification process to confirm the age of all customers. **Age Verification Partner: AgeChecker.net** We have partnered with AgeChecker.net, a trusted age verification service, to facilitate the age verification process. AgeChecker.net utilizes various data sources, including address records and Department of Motor Vehicles (DMV) information from your local state, to verify your age. **What to Expect during Age Verification:** 1. When you place an order with us, you will be prompted to go through the age verification process during the checkout. 2. AgeChecker.net will use the information you provide to confirm your age. 3. In some cases, the verification may be completed without the need for additional steps. **Additional Verification May Be Required:** In instances where the automated verification process cannot confirm your age, AgeChecker.net may request further information. This may include providing a picture of your driver&apos;s license or another form of identification. **Denied Age Verification:** If your age verification is denied, please reach out to AgeChecker.net directly for assistance. They will provide guidance on how to complete the verification process successfully. **Privacy and Security:** Rest assured that your privacy and security are of utmost importance to us. All information provided during the age verification process is handled securely and in compliance with applicable data protection regulations. We appreciate your cooperation in helping us maintain a safe and responsible shopping environment for our valued customers. If you have any questions or concerns regarding our age verification policy, please don&apos;t hesitate to contact our customer support team. Thank you for choosing Buitrago Vape Shop for your vaping needs. [Contact AgeChecker.net](#)</li></ul>

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Shipping Policy

Return Policy

Privacy Policy

Age Verification

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